Frequently Asked Questions (FAQ)
You Have Questions.....We Got Answers.
How Do I Prepare For My Service?
Please move valuables away from the windows and off of window sills and end tables. No need to move furniture we can do that if necessary.
Please make sure all gates and doors are unlocked for easy exterior yard access.
How Long Will My Appointment Take?
Appointment times vary depending on the service(s) performed and the size of the house. Generally speaking 2-3 hours for a small to moderate size home and 4-5 hours for a large to ginormous size home.
Ladders Or Poles?
Hand Washed and Quality Checked.....ALWAYS!
Do We Use or Recommend Rain X?
Its for car glass and never should be used on residential glass. Rain X has a wax in its ingredients, how clear can that window be with a layer of wax on it?
What Is Our Rain Guarantee?
24 Hours-10 Panes
If it rains within 24 hours of window washing service being completed, we will redo 10 exterior panes of glass free. Please NOTE: you must contact us. Schedule permitting.
30 Day Money Back Guarantee!
If we do not meet or exceed your expectations on any services performed, you are then entitled to a full refund. All we ask is for you to give us one opportunity to make it right.